The everyday operations of organisations across the globe heavily revolve around IT. But the reliance on in-house IT departments means that valuable resources are being diverted from planning and implementing important digital transformational steps.
With technology’s importance in business now reaching stellar heights, the role of the chief information officer (CIO) in particular is continuously evolving.
Despite all the talk about IT as a source of innovation and competitive differentiation, it is the more mundane tasks that are consuming a great deal of our valuable time and resources, restricting the ability for IT to act as a true agent of change.
It is often said that progressive CIOs want a situation where 80 percent of their time is spent on innovation and 20 percent on everyday “BAU” operations. Sadly, that ratio is nothing more than a fantasy. In fact, the most basic task of managing IT infrastructure was recognised as the most major workload by a vast majority of IT department heads according to a survey by the Business Reporter published on the Telegraph newspaper.
The driving force for these business owners is to improve and enhance the capabilities of the in-house IT team, not replace them altogether. Outsourcing IT not only ensures an extra team of IT experts to help resolve any issues or concerns but to be able to benefit from having access to the latest and greatest technology and innovative business grade solutions that will assist in maximizing uptime and profitability. These technologies include such things as:
· Remote monitoring and management (RMM)
· Backup and disaster recovery (BDR)
· Cloud computing
By investing in these tools the entire IT infrastructure becomes more reliable and dependable, labor constraints are overcome, and internal IT departments are able to keep in control of the situation.
It’s better to use an MSP that can manage as many solutions as you need in one place as they’re more likely to have developed a sound understanding of the specific needs of your business.
Are you looking for a UK Managed Service Provider who knows how to put your business first? Contact us.
Sparrow IT Services Limited
Tel 0845 468 0095